Privacy Policy
Last updated: July 28, 2026
Kairos Rejuvenation (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and protect information when you visit our website or contact us online.
Information we collect
When you use our website consultation form, we collect the information you submit (name, email, optional phone, service interest, and message). We may also process standard technical data (such as IP address for spam prevention, device type, and pages visited) for security and site improvement.
How we use information
We use lead information to respond to consultation requests and help you take the next step (including booking). Form submissions are delivered to our staff by email through a transactional email provider when configured. We may also process lead information through business tools that help us respond on time, track follow-up, and send related clinic emails you would reasonably expect after a consultation request (for example, a short welcome series). We do not sell your personal information.
Service providers (processors)
To operate the website and consultation form, we use trusted service providers that process limited personal information on our behalf, including:
- Email delivery (for example, Resend) — to send staff notifications about form submissions and, when enabled, related clinic emails to you.
- Automation / workflow (for example, Zapier) — to route lead details to our internal follow-up tools after a successful form submission.
- Spreadsheets / ops tools (for example, Google Sheets or similar) — to maintain an internal lead pipeline so staff can respond and track status.
- Website hosting (for example, Vercel) — to run and secure this website.
- AI language model (for example, xAI) — when you use Atalanta, to generate educational replies about our public website content. Do not submit sensitive health details in chat.
- Patient portal & booking (Practice Better) — when you book or become a patient, clinical and scheduling information is handled in that system under its own terms and privacy practices.
These providers receive only what is needed for their role. We minimize free-text message content in automation tools (for example, short excerpts rather than full messages where possible). Full form messages are intended for staff email so we can respond to you.
Atalanta website guide
Our optional on-site assistant (“Atalanta”) answers questions about published website content (services, memberships, locations, and how to get started). It is educational only and is not medical advice, diagnosis, or a clinical messaging channel. We process chat requests through our website host and a language-model provider to generate replies. We do not retain chat message bodies for analytics in the standard configuration—only aggregate usage counts (for example, number of messages) may be logged for security and reliability. Please do not paste lab results, medication lists, or other sensitive health details into the chat.
Protected health information
This marketing website, the consultation form, and Atalanta are not a clinical messaging channel. Please do not send medical history, lab results, medication lists, Social Security numbers, or other sensitive health details through the form or chat. Clinical care and secure messaging are handled through our Patient Portal and clinical systems after you become a patient, under applicable privacy laws (including HIPAA where applicable).
Cookies & analytics
We may use cookies or similar technologies to understand site usage and improve performance. You can control cookies through your browser settings.
Your choices
You may email us to request a correction of contact details you submitted, or to ask not to receive further marketing-style clinic emails. Unrelated transactional messages about care you already receive may still apply through the Patient Portal. For questions or requests, use the contact details below.
Contact
Questions about this policy: contact@kairosrejuvenation.com or 301.798.6025.